Reale Group
What
Mobile App Development
Year
2020
Category
Mobile
Technology
Android and iOS
Client
Develop your mobile app
How it all started
Reale Group offers solutions and protection to more than 4.5 million customers in the insurance, banking, real estate and services sectors, displaying one of the highest levels of solidity in the market.
The goal: to create four B2C applications for Reale Mutua Assicurazioni and Italiana Assicurazioni customers (for Android and iOS devices) with React Native, that are able to support policyholders ensured customers throughout the entire policy portfolio management phase.
Relationship between Reale Mutua and its customers is based on the widespread network of Agencies distributed throughout the territory.
The development of the application has included, among other things, making the goal of making the work of individual agencies quicker and easier.
The solution
We contributed to the development of B2C applications for Reale Mutua Assicurazioni and Italiana Assicurazioni following a thorough analysis, especially focusing on the user experience (UX).
Our team handled the entire process, from design and planning to the implementation of the development pipeline, including quality assurance.
An Agile approach was adopted, with a Scrum team. Reale Mutua Assicurazioni’s Digital Factory participated actively in all stages of the app’s development. Prior to including us in the project, they had already conducted advanced research on flow, design, and development.
We provided essential support, particularly in UX design (UXD).
The project was divided into two waves:
- Wave 1: Replaced the previous app
- Wave 2: Introduced major updates starting in November 2020
Features and Characteristics
- Remote assistance systems (booking phone appointments, video consultations with operators, including video calls directly managed within the app with the user’s assigned agency)
- An engaging design
- Loyalty program management through dedicated reward schemes
- A new claims filing system directly from mobile
In Wave 2, an additional section integrated with health monitoring platforms like HealthKit and Google Fit, allowing the app to collect data on users’ physical activity. This data could potentially earn users additional bonuses on their policies.
We will envision your project together
We will create it with love and passion.
Our team is at your disposal.
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